Terms of service

Last Updated: Jun 18, 2026

Welcome to Gracious Apparels By visiting our website and placing an order, you agree to these Terms of Service. Please read them carefully before using our services.

1. General Information

Gracious Apparels is a men's and women's clothing store based in Manchester, United Kingdom. By using our website, you agree to comply with all applicable laws and regulations related to online shopping and website use.

2. Orders and Payments

  • All orders are processed securely through authorized payment providers
  • Payment must be completed in full before an order is confirmed or shipped
  • Prices are listed in United Kingdom British Pound (GBP £) and may be updated without prior notice
  • Customers are responsible for providing accurate billing, shipping, and contact information

3. Shipping and Delivery

  • Gracious Apparels  ships only within the United Kingdom
  • Orders are processed within 1–3 business days
  • Standard delivery typically takes 4–7 business days, with a total estimated delivery time of 5–10 business days
  • Shipping is free for all orders
  • Gracious Apparels  is not responsible for delays caused by carriers or unforeseen circumstances

4. Returns and Refunds

  • Eligible items can be returned within 30 days of delivery
  • All returns must be made by mail using the prepaid return label included in your package; there are no return shipping or restocking fees
  • Refunds are processed within 7 business days to the original payment method
  • Refer to our Return & Refund Policy for complete details

5. Product Information

We aim to provide accurate product images and descriptions. However, colors may differ slightly due to monitor settings and lighting.

All items are sold “as is.” Gracious Apparels  is not responsible for misuse, damage, or alterations after delivery.

6. Intellectual Property

All website content, including images, text, graphics, and logos, is the property of Gracious Apparels  and may not be copied, reproduced, or used without express written consent.

7. Limitation of Liability

Gracious Apparels  is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability is limited to the purchase price of the product in question.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

All changes will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.

9. Contact Information

For questions or assistance regarding these Terms of Service, please contact us:

Store Name: Gracious Apparels
Address: 142 Oldham Rd, Ancoats, Manchester M4 6BG, United Kingdom

Phone: +44 7838 877008
Email: info@graciousapparels.shop

Opening Hours:
Monday - Friday: 9:30 AM–7 PM
Saturday: 10:30 AM–7 PM
Sunday: Closed

Time Zone: (GMT+00:00) London

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.